Memory-Powered Customer Support Agent

curl -X POST https://api.piyapi.cloud/api/v1/conversations/ingest \
  -H "Authorization: Bearer sk_live_prod_key_here" \
  -H "Content-Type: application/json" \
  -d '{
    "conversation_id": "conv_support_8910",
    "customer_id": "cust_3312",
    "channel": "zendesk",
    "turns": [
      { "speaker": "customer", "text": "Our SSO setup fails with error ADFS_INVALID_ASSERTION." },
      { "speaker": "agent", "text": "Checking certificate thumbprint validity in your tenant config." }
    ]
  }'